Top 5 Things I Learned in R.A. Training

I Just finished three weeks of intensive R.A. training!  It was both exhilarating and exhausting at the same time! After attending hours of sessions, participating in numerous discussions, and playing MANY ice breakers and team builders I have created a simple list made up of insights about myself, advice given by others, and vital information.

1) Don't be a Teddy Bear

• When managing a conflict I need to resist my natural tendency to put other's goals before my own.  There may be very few instances in which giving up a trivial want of mine in order to avoid a conflict may be appropriate.  However, collaborating (like a wise owl)  is usually the best way to come to an understanding of both parties' wants and needs. (Try to avoid acting like other zoo animals such as the shark who overpowers opponents, or the fox who tends to compromise both parties.) 

2) Call for back-up

• As part of Residence Life I have a huge team I can count on!  Not only do I have my amazing Luntanas staff (Montanas + Luna) that I can turn to for help, but countless other Resident Advisors, student leaders, and professional staff members.  I can't forget to call University Police (x3070) if there is an emergency or major incident.

3) Use my resources

• Since Cal Poly Pomona has such a diverse population, there is a variety of on-campus resources for the range of student needs.  This includes the library, Writing Center, cultural centers, Learning Resource Center, Career Center, Counseling and Psychological Services, Disability Resource Center, and many more!  I can refer residents to these abundant resources when their needs can be better met by those who are educated and trained in specific areas.  Although, I should still become acquainted with as many resources as possible and use them for myself as well.

4) Know my community

• Getting to know my community is crucial!  By knowing the residents I can gauge programs and  events, and understand how I can better interact with them based on their identities backgrounds, beliefs, goals, talents, and interests.

5) Remain calm, confident, and objective

• I was reminded by an inspirational speaker in Student Affairs at the end of training that we were all hired for a reason.  He explained to us that he would much rather have R.A.s who are extremely passionate with average skills instead of R.A.s with top-of-the-line skills without the motivation to back them up.  Still, I know that I obtain both the passion and the skills.  Confident?  Yes.  I just need to remind myself of this realization throughout the year as I continue to work with residents and may be challenged with new experiences.  Does this mean that I know everything?  Far from that.  It also does not mean that I won't make mistakes.  I'm human!  It does mean that I am here for a reason.  I'm here to help the residents while learning how to help them in the best way that I can.